“Led by experience, focus on exceptional care”
At Caretree Ltd, we understand that living with Dementia can bring uncertainty and challenges for both individuals and their families. Our specialist dementia care services are designed to provide reassurance, consistency, and compassionate support, helping people continue to live safely and comfortably in the place they know best: their own home.
Whether through domiciliary care visits or live-in care, we take the time to get to know each person as an individual, recognising that no two experiences of dementia are the same, which is why every care plan is tailored around personal routines, preferences, interests, and changing needs.
For those who require more continuous support, our live-in care service provides the reassurance of one-to-one care within the comfort and familiarity of home. For others, our domiciliary care visits offer flexible support that adapts as needs change over time.
At Caretree, we are committed to delivering care that is compassionate, respectful, and genuinely person-centred, giving families peace of mind and helping individuals with dementia live fulfilling lives at home.
Helping people living with dementia remain connected to the home, routines, and memories they cherish most. Now that’s Caretree.
Caretree is committed to delivering high-quality care that is shaped by professional expertise, industry knowledge, and a strong commitment to safety, dignity, and wellbeing.
Our Registered Care Manager and Director of Care, Jade Grigg, brings many years of extensive experience within the domiciliary care sector, having excelled across multiple areas of care delivery and management. Her progression from care leadership roles to Registered Care Manager and Director of Care reflects her commitment to delivering high-quality, person-centred care.
Alongside our experienced leadership team, Jade helps ensure that every client receives compassionate, safe, and responsive support that adapts to their individual needs and circumstances.
At Caretree, we believe that great dementia care starts with truly knowing the person behind the diagnosis. That’s why every client benefits from a personalised Dementia Care Passport, designed to capture the details that matter most to them.
The Passport helps our carers understand an individual’s life story, routines, preferences, interests, communication needs, and the things that bring comfort and reassurance. This enables us to provide care that feels familiar, respectful, and tailored to each person, helping them maintain their identity, dignity, and independence.
Putting the individual at the heart of care.
Our Dementia Care Passport is integrated into every aspect of the support we provide, whether through domiciliary care visits or live-in care. It ensures that everyone involved in a person’s care has access to the information needed to deliver a consistent and personalised experience.
By understanding what matters most to each individual, our carers can build meaningful relationships, reduce anxiety, support familiar routines, and create positive daily experiences that enhance wellbeing and quality of life.
At Caretree, our carers receive specialist dementia training focused on understanding the individual behind the diagnosis, effective communication, promoting independence, and providing compassionate, person-centred support. Combined with ongoing learning and regular supervision, this ensures our team can deliver high-quality care that is safe, responsive, and tailored to each person’s unique needs.
By prioritising continuity of care and building trusted relationships, we help individuals living with dementia feel comfortable, understood, and supported in their own home.
To further enhance the quality, safety, and responsiveness of our care, Caretree uses everyLIFE’s PASS digital care management system.
PASS places the client at the heart of every decision, ensuring that care records, support requirements, and medication information are updated in real time. Combined with the Dementia Care Passport, this enables our carers to deliver care that is both highly personalised and responsive to changing needs.
Detailed care recording, clear visit information, comprehensive notes, and structured incident management support our commitment to delivering safe, effective, and consistently high-quality care.
Keeping families connected.
Through openPASS, families can securely access care information, view care notes, review schedules, and stay informed about their loved one’s support.
This transparency helps families remain actively involved in the care journey, providing reassurance that their loved one is receiving compassionate, person-centred care that reflects their individual needs, preferences, and wishes.
Together, the Caretree Dementia Care Passport, PASS, and openPASS ensure that the person always remains at the heart of their care, delivering a service that is safe, personalised, responsive, and centred on what matters most to them. Now, that’s Caretree.
To focus on the provision of live-in care and domiciliary care in providing the highest standard of professional and compassionate care to our clients, using the latest digital technology and systems thus combining human touch with latest technology.
Our management team ensures consistency with your care schedule, which is necessary in providing the best service. We recruit, train and retain staff to meet our client’s needs. Our recruitment strategy ensures that the service we provide is safe and remains well-led, and our aim is to be in your A-List of healthcare providers.
